Terms & Conditions

Shipping

Within Australia

Shipping will be at a cost of $20 per item excluding clothing and books
Clothing and books will be shipped at $10 per item

All orders over $150 will be eligible for free shipping

Pick up is available from Southern Boulder for all items ordered online

International shipping

Shipping will be at a cost of $25 per item excluding clothing
Clothing will be shipped at $10 per item

Please allow 14 days for shipping if you require an item in a shorter time frame please get in contact and we can arrange express shipping for an additional cost.

All products are subject to availability

 

Returns

Any returns must be requested within 14 days of the arrival of the product

Refunds are not available for gift vouchers and discounted items

Ugly Hangboard products may not be returned based on issues with aesthetics or imperfections in the boards. If they have been damaged or are not functioning please contact us

Payments

Payments can be made either through pay-pal ,or by VISA/Master Card payments using the ANZ Bank Secure Online Internet Payment System.   This site uses industry standard coded encryption techniques to ensure your security. Your details will never be available to any third party.

Your contact  details will remain private and will not be sold for advertising or external mailing lists

Contact us, we will look after you...

Come down for a climb, visit the vineyard, art gallery or cellar door at 1870 Brookman Road, Hope Forest or call us on

FAQ

08 8556 7351